93% of all Critical Illness claims paid out
Monday, September 7th, 2009Critical illness claims between January and June 2009 have been released from Aviva and Scottish Provident.
Aviva paid out 744 claims – 89% of all claims, totalling almost £60 million, with the average payment just over £80,000.
The number of claims declined for non-disclosure of medical facts at the policy’s outset was consistent with the full year 2008, at 2%. The number of claims declined as the condition claimed for was not covered by the policy was 9%. Cancer remains the most common cause of claim at 64%
The company also paid out a further £82 million to the families of loved ones who have died, or been diagnosed with a terminal illness.
Michael Whyte, chief underwriter for Aviva, said: “Critical illness and life policies are the type of policy nobody wishes to need to claim against yet evidence shows that these are vitally important policies that can support families and secure their financial well-being during the worst of times. We are proud that we can make a difference to these families when they need it most, removing financial worries so that they can focus on what is most important to them.”
Scottish Provident paid out on 93% of all Critical Illness claims, totalling over £43 million, with an average payout of £74,207.
For the first half of this year Scottish Provident paid out almost £30 million for cancer claims and over £3.7 million in claims for heart attacks alone. Cancer now accounts for 62% of total claims paid and heart attacks accounting for 10%.
In the first half of 2009 just 1.2% of Scottish Provident critical illness claims were declined due to non-disclosure.
Commenting, Susan Barclay, head of marketing at Scottish Provident said: “We are committed to making the application and claims process on our Critical Illness policy as clear and simple as possible, and we believe today’s report, which sees our claims pay out increase by 6% to 93%, is testament to this commitment.”

